Q: The password I recieved does not allow me in, what can I do?
A: Please note that passwords are case sensitive. Also due to the font used in printing the passwords it can be hard to distinguish certain characters.
Common character mistakes:
The number one, lower case l and capital L, all look similar try substituting these characters in your password.
Also the number zero and capital O can cause confusion. Please take note that a 0 will be much narrower than an O.
Q: When I click the Parent Portal link it takes me to a blank webpage.
A: Please make sure your web browser is up-to-date with the latest version. For best compatibility we recommend:
|Google Chrome||OR||Mozilla Firefox|
Q: What is the link to the Parent Portal?
If you have forgotten your password please contact the main office: email@example.com.
If you are still experiencing issues after trying the above solutions please contact the Technical Support Team at firstname.lastname@example.org